![]() ![]() Got up in the morning and drove on in to Florida. ![]() Had to get a hotel for the rest of the night. We are moving to Florida and on our drive there, the front headlight went out on the car 7pm in Atlanta traffic. The service manager insisted the card was a mistake and my VIN# was NOT part of this problem and they wouldn’t do anything. Tanya, I had the same problem!!! I also got the TSB card in the mail back in 2020 stating my card was affected so I took it to my local Cadillac dealer, Bomarrito Cadillac in St Peter’s, Mo. Sweepstakes Of The Month: Win a 2022 Corvette C8.R IMSA GTLM Championship Edition. Subscribe to GM Authority for more Cadillac SRX news and Cadillac news as this story develops in the coming weeks and months. The Detroit suit also says GM actively tried to cover up the Cadillac SRX headlight defect and continues to do so today. Car Complaints says SRX owners are routinely faced with bills of around $1,500 to fix the issue, while some have even faced repairs totalling more than $5,000. However both the California/Florida and Detroit lawsuits claim that having the headlights repaired does little to fix the problem, as moisture will simply re-enter the headlight and the dimming issue will return. The repairs must have been associated with problems caused by moisture and owners must initially pay out of pocket for the repairs. Furthermore, some Cadillac dealers have refused to fix the problem even when the vehicle in question is still under warranty.Īccording to Car Complaints, General Motors has now agreed to reimburse owners for any replaced headlamp capsules or lightbulbs, with a cap of up to $1,600 per replacement. The problem also returns once the headlights are repaired at dealers, causing owners to incur additional repair expenses. Owners have complained of dim headlights when driving to the point where some can not use their vehicles at night. This may cause the bulb to either dim or burn out entirely. Like the lawsuit filed in Detroit, this proceeding alleges the headlights on the 2010-2015 model year Cadillac SRX may have faulty weather seals that erode prematurely, allowing moisture to enter the headlight casing. This class action proceeding is actually separate from the class action suit over the SRX’s headlights that was recently filed in Detroit. Unknown legal hurdles caused this class action suit to be thrown out in all states except for Florida and California. Now your CUE system should work again.Owners of 2010-2015 model year Cadillac SRX crossovers will be reimbursed for expenses they may have incurred making repairs to the vehicle’s headlights after a class action lawsuit was filed in 2017. Close the door and then start your Cadillac again.Open the driver’s door and then leave it open for 30-60 seconds.There’s a little storage compartment underneath the infotainment screen.Let everything, including the infotainment system, power up. Here’s how you can perform a hard reset on your Cadillac’s CUE infotainment system: The process is different (and pretty strange), but trust us. Resetting a Cadillac CUE infotainment system doesn’t involve pressing a tiny button. You don’t need to dig through your junk drawer for a needle or a bobby pin. How To Reset The Cadillac CUE Infotainment System The good news is that doing a hard reset won't erase your user settings. It can also solve other issues within the system. This will restart the system and likely make it responsive again. The first thing you want to do is to perform a hard reset. The good news is that you don’t always have to bring your Cadillac to a shop! You can try to fix the problem right at home. Shops will charge an arm and a leg to repair a faulty CUE infotainment system. If you’re dealing with CUE system issues, we may be able to help. Commonly, the following items stop working: It’s common for Cadillac owners to encounter an unresponsive system. The Cadillac CUE infotainment system can be a bit glitchy.
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